Content Guidelines
Violent or Dangerous Content
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Content that threatens individuals is not permitted through any Umo service or product. We also don't allow content that targets an individual with prolonged or malicious insults based on intrinsic attributes. These attributes include their protected group status or physical traits.
Content that features prolonged name calling or malicious insults (such as racial slurs) based on someone's intrinsic attributes. These attributes include their protected group status, physical attributes, or their status as a survivor of sexual assault, non-consensual intimate imagery distribution, domestic abuse, child abuse and more.
Content uploaded with the intent to shame, deceive or insult a minor. A minor is defined as an individual under the legal age of majority. This usually means anyone younger than 18 years old, but the age of a minor might vary by geography.
This policy applies to videos, video descriptions, comments, live streams, and any other product, service or feature. Please note these policies also apply to external links in your content. This can include clickable URLs, verbally directing users to other sites in video, as well as other forms.
Exceptions
If the primary purpose is educational, documentary, scientific, or artistic in nature, we may allow content that includes harassment. These exceptions are not a pass to harass someone. Some examples include:
Debates related to high-profile officials or leaders: Content featuring debates or discussions of topical issues concerning individuals who have positions of power, like high-profile government officials or CEOs of major multinational corporations.
Scripted performances: Insults made in the context of an artistic medium such as scripted satire, stand up comedy, or music (such as a diss track). Note: This exception is not a pass to harass someone and claim “I was joking.”
Harassment education or awareness: Content that features actual or simulated harassment for documentary purposes or with willing participants (such as actors) to combat cyberbullying or raise awareness.
Note: We take a harder line on content that maliciously insults someone based on their protected group status, regardless of whether or not they are a high-profile person.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
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Umo doesn’t allow content that encourages dangerous or illegal activities that risk serious physical harm or death.
Extremely dangerous challenges: Challenges that pose an imminent risk of physical injury.
Dangerous or threatening pranks: Pranks that lead victims to fear imminent serious physical danger, or that create serious emotional distress in minors.
Instructions to kill or harm: Showing viewers how to perform activities meant to kill or maim others. For example, giving instructions to build a bomb meant to injure or kill others.
Hard drug use or creation: Content that depicts abuse of or giving instructions on how to create hard drugs such as cocaine or opioids. Hard drugs are defined as drugs that can (mostly) lead to physical addiction.
Eating Disorders: Content that praises, glorifies, or encourages viewers to imitate anorexia or other eating disorders. Eating disorders are characterized by abnormal or disturbed eating habits which negatively affect a person's health (including eating non-food items).
Instructional theft or cheating: Showing viewers how to steal tangible goods or promoting dishonest behavior.
Hacking: Demonstrating how to use computers or information technology with the intent to steal credentials, compromise personal data or cause serious harm to others such as (but not limited to) hacking into social media accounts.
Bypassing payment for digital content or services: Showing viewers how to use apps, websites, or other information technology to gain unauthorized access to audio content, audiovisual content, full video games, software, or streaming services that normally require payment.
Keep in mind that this isn't a complete list. Please note these policies also apply to external links in your content. This can include clickable URLs, verbally directing users to other sites in video, as well as other forms.
Don’t post content showing a minor participating in dangerous activity, or encouraging minors to participate in dangerous activities. Never put minors in harmful situations that may lead to injury, including dangerous stunts, dares, or pranks.
We might allow videos that depict dangerous acts if they’re meant to be educational, documentary, scientific, or artistic (EDSA). For example, a news piece on the dangers of choking games would be appropriate, but posting clips out of context from the same documentary might not be.
This policy applies to videos, video descriptions, comments, live streams, and any other product or feature.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
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Hate speech is not allowed. We do not create content promoting violence or hatred against individuals or groups based on any of the following attributes:
Age
Caste
Disability
Ethnicity
Gender Identity and Expression
Nationality
Race
Immigration Status
Religion
Sex/Gender
Sexual Orientation
Victims of a major violent event and their kin
Veteran Status
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
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Content intended to praise, promote, or aid violent extremist or criminal organizations is not allowed. These organizations are not allowed to use Umo for any purpose, including recruitment.
If you believe anyone is in immediate danger, you should reach out to your local law enforcement agency to report the situation immediately.
Content produced by violent extremist, criminal, or terrorist organizations
Content praising or memorializing prominent terrorist, extremist, or criminal figures in order to encourage others to carry out acts of violence
Content praising or justifying violent acts carried out by violent extremist, criminal, or terrorist organizations
Content aimed at recruiting new members to violent extremist, criminal, or terrorist organizations
Content depicting hostages or posted with the intent to solicit, threaten, or intimidate on behalf of a criminal, extremist, or terrorist organization
Content that depicts the insignia, logos, or symbols of violent extremist, criminal, or terrorist organizations in order to praise or promote them
Content that glorifies or promotes violent tragedies, such as school shootings
If posting content related to terrorism or crime for an educational, documentary, scientific, or artistic purpose, be mindful to provide enough information in the video or audio itself so viewers understand the context. Graphic or controversial footage with sufficient context may be subject to age-restrictions or a warning screen.
This policy applies to videos, video descriptions, comments, live streams, and any other product or feature. Keep in mind that this isn't a complete list. Please note these policies also apply to external links in your content. This can include clickable URLs, verbally directing users to other sites in video, as well as other forms.
Examples
Here are some examples of content that’s not allowed.
Raw and unmodified reuploads of content created by terrorist, criminal, or extremist organizations
Celebrating terrorist leaders or their crimes in songs or memorials
Celebrating terrorist or criminal organizations in songs or memorials
Content directing users to sites that espouse terrorist ideology, are used to disseminate prohibited content, or are used for recruitment
Video game content which has been developed or modified (“modded”) to glorify a violent event, its perpetrators, or support violent criminal or terrorist organizations
Glorifying violence against civilians
Fundraising for violent criminal, extremist, or terrorist organizations
Please remember these are just some examples, and don't create content if you think it might violate this policy.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
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Violent or gory content intended to shock or disgust viewers, or content encouraging others to commit violent acts, are not allowed.
If you believe anyone is in imminent danger, you should get in touch with your local law enforcement agency to report the situation immediately.
Violent or graphic content:
Inciting others to commit violent acts against individuals or a defined group of people.
Fights involving minors.
Footage, audio, or imagery involving road accidents, natural disasters, war aftermath, terrorist attack aftermath, street fights, physical attacks, immolation, torture, corpses, protests or riots, robberies, medical procedures, or other such scenarios with the intent to shock or disgust viewers.
Footage or imagery showing bodily fluids, such as blood or vomit, with the intent to shock or disgust viewers.
Footage of corpses with massive injuries, such as severed limbs.
Animal abuse content:
Content where humans coerce animals to fight.
Content where a human maliciously mistreats an animal and causes them to experience distress outside of traditional or standard practices. Examples of traditional or standard practices include hunting or food preparation.
Content where a human unnecessarily puts an animal in poor conditions outside of traditional or standard practices. Examples of traditional or standard practices include hunting or food preparation.
Content that glorifies or promotes serious neglect, mistreatment, or harm toward animals.
Content that shows animal rescue that is staged and puts the animal in harmful scenarios.
Graphic content that features animals and intends to shock or disgust.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
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Dramatized or fictional footage of content prohibited by these guidelines where the viewer is not given enough context to understand that the footage is dramatized or fictional.
Note that we do not allow the following kinds of content even if there's educational, documentary, scientific, or artistic context provided:
Violent physical sexual assaults (video, still imagery, or audio).
Footage filmed by the perpetrator during a deadly or major violent event, in which weapons, violence, or injured victims are visible or audible.
Please note that this is not a complete list.
Keep in mind that this policy also applies to videos, video descriptions, thumbnails, comments, live streams, and any other product or feature. Please note these policies also apply to external links in your content. This can include clickable URLs, verbally directing users to other sites in video, as well as other forms.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
Sensitive Content
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Umo doesn’t allow content that endangers the emotional and physical well-being of minors. A minor is defined as someone under the legal age of majority -- usually anyone younger than 18 years old in most countries/regions.
We do not post content if it fits any of the descriptions below.
Sexualization of minors: Sexually explicit content featuring minors and content that sexually exploits minors. We report content containing child sexual abuse imagery to the National Center for Missing and Exploited Children, who work with global law enforcement agencies.
Harmful or dangerous acts involving minors: Content showing a minor participating in dangerous activities or encouraging minors to do dangerous activities. Never put minors in harmful situations that may lead to injury, including dangerous stunts, dares, or pranks.
Infliction of emotional distress on minors: Content that could cause minor participants or viewers emotional distress, including:
Exposing minors to mature themes
Simulating parental abuse
Coercing minors
Violence
Misleading family content: Content that targets young minors and families, but contains:
Sexual themes
Violence
Obscenity or other mature themes not suitable for young audiences
Family friendly cartoons that target young minors and contain adult or age-inappropriate themes such as violence, sex, death, drugs and more.
In addition, ensure your audience selection accurately represents the audience your content is suitable for. We can also age restrict your content on select platforms upon upload if it’s intended for mature audiences.
Cyberbullying and harassment involving minors: Content that:
Targets individuals for abuse or humiliation
Reveals personal information like email addresses or bank account numbers
Records someone without their consent
Sexually harasses
Encourages others to bully or harass
This policy applies to videos, video descriptions, comments, Stories, Community posts, live streams, playlists, and any other Umo products, services, or features.
Please note these policies also apply to external links in your content. This can include clickable URLs, verbally directing users to other sites in video, as well as other forms.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
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Thumbnails and other images that violate our Content Guidelines are not permitted. Images include banners, avatars, and any other Umo feature that has images.
Don’t use a thumbnail or other image if it shows:
Pornographic imagery
Sexual acts, the use of sex toys, fetishes, or other sexually gratifying imagery
Nudity, including genitals
Imagery that depicts unwanted sexualization
Violent imagery that intends to shock or disgust
Graphic or disturbing imagery with blood or gore
Vulgar or lewd language
A thumbnail that misleads viewers to think they’re about to view something that’s not in the video
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
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Explicit content meant to be sexually gratifying is not allowed. Videos containing fetish content will not be permitted. In most cases, violent, graphic, or humiliating fetishes are not allowed.
Sexually explicit content featuring minors and content that sexually exploits minors is not allowed. We report content containing child sexual abuse imagery to the National Center for Missing and Exploited Children, who work with global law enforcement agencies.
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At Umo, we take the health and well-being of all our creators and viewers seriously. Awareness and understanding of mental health is important and we support creators sharing their stories, such as posting content discussing their experiences with depression, self-harm, or other mental health issues.
However, we do not allow content that promotes suicide, self-harm, that is intended to shock or disgust, or poses a considerable risk to viewers.
If you believe someone is in danger:
Get in touch with local emergency services for help
Flag the video to bring it to our attention
If you find yourself being negatively affected by any mental health, suicide, or self-harm related content you come across, know that there is support available and you’re not alone.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
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Some language may not be appropriate for viewers under 18.
Explicit content that violates this policy may result in cancellation of services. We may consider the following factors when deciding to cancel services.
Use of sexually explicit language or narratives
Use of excessive profanity in the content
Use of heavy profanity or sexually suggestive terms in the content’s title, thumbnail, or associated metadata
Use of excessive sexual sounds
This policy applies to videos, video descriptions, comments, live streams, audio, and any other Umo product or feature. Remember these are just some examples, and don't post content if you think it might violate this policy.
We may allow vulgar language when the primary purpose is educational, documentary, scientific, or artistic, and it isn’t gratuitous. For example, the title of a song with a curse word or a song that contains large amounts of profanity. Remember that giving context in the content, title, and description will help us and your viewers determine the primary purpose of the video.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.
Misinformation
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Certain types of misleading or deceptive content with serious risk of egregious harm are not allowed. This includes certain types of misinformation that can cause real-world harm, like promoting harmful remedies or treatments, certain types of technically manipulated content, or content interfering with democratic processes.
Don’t create content if it fits any of the descriptions below.
Suppression of census participation: Content aiming to mislead census participants about the time, place, means, or eligibility requirements of the census, or false claims that could materially discourage census participation.
Manipulated content: Content that has been technically manipulated or doctored in a way that misleads users (beyond clips taken out of context) and may pose a serious risk of egregious harm.
Misattributed content: Content that may pose a serious risk of egregious harm by falsely claiming that old footage from a past event is from a current event.
Promoting dangerous remedies, cures, or substances: Content that promotes harmful substances, treatments, or substances that present an inherent risk of severe bodily harm or death.
Contradicting expert consensus on certain safe medical practices: Content that contradicts local health authorities’ or WHO guidance on certain safe medical practices.
What happens if content violates this policy
If this is your first time violating our Content Guidelines, you’ll likely get a warning with no penalty. If it’s not, we may proceed with the cancellation of services.
We may terminate your account for repeated violations of the Content Guidelines or Terms of Service. We may also terminate your account after a single case of severe abuse, or when the account is dedicated to a policy violation.